Reservation Policy

Check-In:   15:00 HRS – Check Out:  12:00 HRS

Cancellation Policy

1 night penalty at any time the reservation until 30 days before arrival date is canceled.

2 night penalty if canceled between 8 and 29 days before arrival.

7 days before arrival and failed (no show) 100 % of the stay. Early departure , there is no refund.

Neither party shall deemed in default or otherwise liable hereunder due to its inability to perform its obligations  y reason of; any fire, earthquake, weather, flood, epidemic, viruses, pandemia, accident, explosion, casualty, lockout, labor controversy, riot, civil disturbance, travel warnings, act of public enemy, or any executive administrative or judicial order, or any failure or delay of any transportation, power or communications system or any other or similar cause beyond such Party´s control.

Deposit : full prepayment required depending on number of nights you utlizadas can perdirse only a partial  deposit.

Taxes not included (19%)

Rate based on double occupancy, extra persons and children are quoted and added to the total, the reservations manager will review your application before issuing the confirmation.

IMPORTANT: AT THE TIME OF CAPTURE YOUR CREDIT CARD OUR SYSTEM DO NOT CHARG ANY AMOUT AUTOMATICALLY. FOR YOUR SECURITY ONE OF OUR RESERVATIONS AGENT WILL REVIEW YOUR RESERVATION REQUEST WITH YOUR BEFORE TO PROECEED TO CHARGE TO YOUR CREDIT CARD.

A RESERVATION IS CONSIDERED DONE AT THE TIME WE REGISTER THE CHARGE OR DEPOSIT IN OUR ACCOUNT, the hotel will issue a confirmation number that will be send to you, this number must be mantion at the time of check in.